Privacy Policy
Effective Date: 08/24/2026 • Last Updated: 08/24/2026
1. Introduction
This Privacy Policy explains how Keegan B. White, doing business as HomeSquatch (“HomeSquatch,” “we,” “us,” or “our”) collects, uses, shares, and protects information in connection with the HomeSquatch mobile application (the “Service”). By using the Service, you agree to the collection and use of information as described in this Policy. If you do not agree, do not use the Service.
2. Information We Collect
We collect the following categories of information:
Account information
Email address; authentication identifier; sign-in method (email/password or Google/Apple sign-in). Used to create and secure your account, and to identify you within the Service.
Home profile information
Home address; home type, age, size, bedrooms/bathrooms; systems, appliances, and features you select (e.g., roof type, HVAC, deck). Used to generate your maintenance schedule, retrieve value estimates, and personalize the Service to your home.
Maintenance activity
Tasks completed, dates completed, costs you log, notes you add, providers you record. Used to maintain your maintenance history and power the maintenance-history export feature.
Location data
Your home’s address, used to retrieve value estimates, market data, nearby comparable sales, local weather alerts, and to power provider search near you. We do not collect your device’s real-time GPS location.
Marketplace activity
Search terms, saved/favorited service providers. Used to power provider search and let you return to providers you’ve saved.
Notification preferences
Which notification types you have enabled or disabled. Used to respect your choices about what we notify you about.
Consent records
Timestamp of your acceptance of these Terms and this Policy. Used to maintain a record that you agreed to our terms.
Feedback
Bug reports, feature requests, and optionally an email address you provide with them. Used to improve the Service and, where you provide contact information, to follow up with you.
Usage and diagnostic data
App usage patterns, crash logs, and similar technical data generated through our infrastructure provider (Firebase/Google Cloud). Used to maintain, secure, and improve the Service.
3. How We Use Your Information
We use the information described above to:
Provide, operate, and maintain the Service, including generating your maintenance schedule and retrieving home value estimates
Personalize your experience based on your home’s features and location
Send you notifications you have opted into (maintenance reminders, value changes, nearby comparable sales, weather alerts)
Respond to your feedback, bug reports, and support requests
Maintain the security and integrity of the Service and detect misuse
Comply with legal obligations
We do not sell your personal information. We do not use your home address or profile information for advertising targeting.
4. Third-Party Services We Share Data With
To provide the Service, we share limited information with the following categories of third-party service providers, each acting in the capacity described:
RentCast — Data processor for value-estimate features
Your home’s address is sent to retrieve home value, rent, and comparable sales estimates.
Google (Places, Geocoding, and related APIs) — Data processor for marketplace and location features
Search terms and approximate location are sent to retrieve business listings; your address is sent to determine your ZIP code for market-trend data.
U.S. National Weather Service — Public data source; no personal information is transmitted
A fixed regional coordinate (not your specific address or any personal identifier) is used to retrieve active weather alerts for your area.
Firebase / Google Cloud Platform — Infrastructure / data processor for the Service as a whole
Hosts our database, authentication, and backend infrastructure; effectively all information described in Section 2 is stored here.
These third parties process data under their own privacy policies and terms, and, where applicable, under data processing terms with us. We do not control and are not responsible for these third parties’ independent use of data outside the scope of the services they provide to us. We may add, remove, or change third-party service providers over time; material changes affecting how your data is shared will be reflected in updates to this Policy.
We may also disclose information where required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets, in which case this Policy would continue to apply to your information as transferred to the new entity, subject to any different terms you are notified of.
5. Data Storage and Security
Your information is stored using Firebase (Google Cloud Platform) infrastructure, with access restricted through authentication and access-control rules. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account and home profile information for as long as your account remains active. When you delete your account (see Section 7.1), your home data, maintenance data, and account are permanently deleted from our active systems immediately — this is not a delayed or batch process. Residual copies may persist in encrypted backup systems for up to 30 days before those backups are themselves overwritten, consistent with standard backup retention practices. We may also retain limited information beyond that point where required for legal, security, or legitimate business purposes (for example, aggregated or de-identified data used to improve the Service, or records we are legally required to keep).
7. Your Privacy Choices and Rights
7.1 Access, Correction, and Deletion
You can review and update most of your account and home profile information directly within the Service under Settings. You can permanently delete your account at any time from within the app, under Settings → Account & Security → Delete Account, which requires re-entering your password to confirm and immediately and permanently deletes your homes, maintenance data, and account, subject to the limited retention exceptions described in Section 6.
7.2 Notification Preferences
You can enable or disable each category of notification (maintenance reminders, value changes, nearby comparable sales, weather alerts) individually within the Service’s notification settings at any time.
7.3 Do Not Track
The Service does not currently respond to browser “Do Not Track” signals, as this is a mobile application.
8. Washington and Oregon Privacy Rights
The Service is currently offered only in Washington and Oregon, so this section focuses on those two states rather than the broader U.S. state privacy landscape.
8.1 Oregon Consumer Privacy Act (OCPA)
Oregon’s comprehensive privacy law (the OCPA) grants Oregon residents rights including the right to access, correct, delete, and obtain a copy of their personal data, the right to opt out of the sale of personal data, targeted advertising, and certain profiling, and (as of January 1, 2026) the right to have opt-out requests honored via recognized universal opt-out mechanisms such as Global Privacy Control.
8.2 Washington
As of this Policy’s last update, Washington does not have an enacted comprehensive consumer privacy law comparable to Oregon’s. Washington does have the My Health My Data Act, a law specifically addressing consumer health data.
8.3 Exercising Your Rights
To exercise any applicable privacy right described in this section, contact us at keegan@homesquatch.io. We will respond within the timeframe required by applicable law.
9. Children’s Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete it. If you believe a child has provided us with personal information, contact us at keegan@homesquatch.io.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.
11. Contact Us
Questions about this Privacy Policy or our data practices can be sent to keegan@homesquatch.io.